City reminds residents to protect water pipes during freezing temperatures

Below zero temperatures over the last few days may cause water service lines to freeze or burst. Residents that have had a loss of water believed to be due to frozen lines are asked to call the city’s Utilities Division at 303-655-2068 (8 a.m. - 5 p.m., Monday through Friday) or 303-292-8059 (emergency on-call number). The maintenance division must inspect the meter pits in order to prevent further damage.

The city maintains all main water lines in the streets and service lines from these main lines to private property lines, however the service lines from the property line to the home or business are considered private lines.

To avoid frozen water lines or burst pipes during sub-zero temperatures, residents are advised to keep water flowing through their lines by dripping either the bathroom or kitchen sink. In addition, keep cabinet doors open under all sinks, and doors open in areas where there are exposed pipes adjacent to external walls such as laundry rooms or closets, to allow the heat to circulate.